Iqbal, M., & Nieves, M. (2007). Service strategy (2nd impression with corrections.). TSO.
Chicago Style (17th ed.) CitationIqbal, Majid, and Michael Nieves. Service Strategy. 2nd impression with corrections. London: TSO, 2007.
MLA (9th ed.) CitationIqbal, Majid, and Michael Nieves. Service Strategy. 2nd impression with corrections. TSO, 2007.
Warning: These citations may not always be 100% accurate.