Mass customization for personalized communication environments : integrating human factors /

"This book focuses on the customization of services and communication environments to advance user satisfaction--Provided by publisher.

Bibliographic Details

Other Authors:	Mourlas, Constantinos, Germanakos, Panagiotis
Format:	Book
Language:	English
Published:	Hershey, PA : Information Science Reference, [2010]
Subjects:	Consumer satisfaction. Communication in marketing.