The customer-focused library : re-inventing the library from the outside-in /

Bibliographic Details
Main Author:	Matthews, Joseph R.
Format:	Book
Language:	English
Published:	Santa Barbara, Calif. : Libraries Unlimited, [2009]
Subjects:	Public libraries > United States. Public services (Libraries) Library users. Libraries and community. Libraries > Marketing. Organizational change.

Evans: Library Stacks