Cover Image

Smiling down the line : info-service work in the global economy /

Bibliographic Details
Main Author: Russell, Bob, 1950-
Format: Book
Language:English
Published: Toronto : University of Toronto Press, [2009]
Series:Studies in comparative political economy and public policy.
Subjects:
Call center agents > Employment.
Call center agents > Social conditions.
Call centers > Management.
Agents de centre d'appels > Travail.
Agents de centre d'appels > Conditions sociales.
Centres d'appels (Affaires) > Gestion.

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