APA (7th ed.) Citation

Russell, B. (2009). Smiling down the line: Info-service work in the global economy. University of Toronto Press.

Chicago Style (17th ed.) Citation

Russell, Bob. Smiling Down the Line: Info-service Work in the Global Economy. Toronto: University of Toronto Press, 2009.

MLA (9th ed.) Citation

Russell, Bob. Smiling Down the Line: Info-service Work in the Global Economy. University of Toronto Press, 2009.