Transit, call centers, and 511 : a guide for decision makers /

Bibliographic Details
Corporate Authors:	National Research Council (U.S.). Transportation Research Board, Transit Cooperative Research Program, United States. Federal Transit Administration, Transit Development Corporation, Battelle Memorial Institute, TranSystems Corporation, Oak Square Resources (Firm)
Format:	Book
Language:	English
Published:	Washington, D.C. : Transportation Research Board, 2009.
Series:	Report (Transit Cooperative Research Program) ; 134.
Subjects:	Local transit > United States > Information services. Call centers > United States. Helplines > United States.
Online Access:	http://onlinepubs.trb.org/onlinepubs/tcrp/tcrp_rpt_134.pdf

Description
Item Description:	At head of title: Transit Cooperative Research Program.
Physical Description:	89 pages : illustrations ; 28 cm. Also available online.
Bibliography:	Includes bibliographical references (pages 83-84).
ISBN:	9780309117890 0309117895
ISSN:	1073-4872 ;