Transit, call centers, and 511 : a guide for decision makers /

Bibliographic Details
Corporate Authors:	National Research Council (U.S.). Transportation Research Board, Transit Cooperative Research Program, United States. Federal Transit Administration, Transit Development Corporation, Battelle Memorial Institute, TranSystems Corporation, Oak Square Resources (Firm)
Format:	Book
Language:	English
Published:	Washington, D.C. : Transportation Research Board, 2009.
Series:	Report (Transit Cooperative Research Program) ; 134.
Subjects:	Local transit > United States > Information services. Call centers > United States. Helplines > United States.
Online Access:	http://onlinepubs.trb.org/onlinepubs/tcrp/tcrp_rpt_134.pdf

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