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Selling luxury : connect with affluent customers, create unique experiences through impeccable service, and close the sale /

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Bibliographic Details
Main Author: Lent, Robin
Other Authors: Tour, Geneviève
Format: Book
Language:English
Published: Hoboken, N.J. : Wiley, [2009]
Subjects:
Customer services.
Affluent consumers.
Luxury goods industry.
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