Selling luxury : connect with affluent customers, create unique experiences through impeccable service, and close the sale /

Bibliographic Details

Main Author:	Lent, Robin
Other Authors:	Tour, Geneviève
Format:	Book
Language:	English
Published:	Hoboken, N.J. : Wiley, [2009]
Subjects:	Customer services. Affluent consumers. Luxury goods industry.