From customer retention to a holistic stakeholder management system : living a vision.
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| Format: | eBook |
| Language: | English |
| Published: |
Berlin :
Springer,
2008.
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| Online Access: | Connect to the full text of this electronic book |
| Item Description: | Electronic resource. |
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| Physical Description: | xvii, 203 pages : illustrations, portraits ; 24 cm. |
| ISBN: | 3540774300 9783540774303 |
| DOI: | 10.1007/978-3-540-77430-3 |