From customer retention to a holistic stakeholder management system : living a vision.

Bibliographic Details
Corporate Author:	SpringerLink (Online service)
Other Authors:	Huber, Margit, 1963-
Format:	eBook
Language:	English
Published:	Berlin : Springer, 2008.
Subjects:	Belangenafweging. Belangenbehartiging. Belanghebbenden. Strategisch management. Benchmarking (Management) Consumer satisfaction > Research. Customer loyalty. Customer relations. Management. Total quality management. Electronic books.
Online Access:	Connect to the full text of this electronic book

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