Groundswell : winning in a world transformed by social technologies /
Two of Forrester Research's top analysts tell listeners how to turn the force of customers connecting to their own advantage. With twenty-five vivid cases from around the world -- from health care to retail to consumer goods to business services -- Li and Bernoff show how leading companies are...
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| Format: | CD Audio Book |
| Language: | English |
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[Place of publication not identified] :
Gildan Media,
[2008]
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| Edition: | Unabridged. |
| Series: | Your coach in a box.
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