Linux and the Unix philosophy /
In CRM, Jeffrey Peel defines Customer Relationship Management in a radical new way by putting communications at the center. In the past, CRM was mostly about the technology, not about the customer. In this book, Peel talks about a new ethos that is beginning to fundamentally change the way organizat...
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| Format: | eBook |
| Language: | English |
| Published: |
Amsterdam ; Boston :
Digital Press,
2003.
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| Online Access: | Connect to the full text of this electronic book Publisher description Table of contents |
Internet
Connect to the full text of this electronic bookPublisher description
Table of contents
Available Online
| Call Number: |
QA76.76.O63 G364 2003eb |
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| Call Number | Status | Get It |
| QA76.76.O63 G364 2003eb | Available | |