The customer rules : the 14 indispensable, irrefutable, and indisputable qualities of the greatest service companies in the world /

Bibliographic Details

Main Author:	Beemer, C. Britt
Other Authors:	Shook, Robert L., 1938-
Format:	Book
Language:	English
Published:	New York : McGraw-Hill Professional, [2009]
Subjects:	Customer relations.