Quality and power in the supply chain : what industry does for the sake of quality /

This book reconciles two divergent worlds for the beleaguered quality manager. The first is that of quality and managerial fads, promoted by quality professionals and the quality 'industry' - with its seminars, certification programs and the pressures of an ever increasing number of intern...

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Bibliographic Details

Main Author:	Lamprecht, James L., 1947-
Format:	eBook
Language:	English
Published:	Boston : Butterworth-Heinemann, [2000]
Subjects:	Industrial procurement. Quality assurance. Business networks. Kwaliteitszorg. Distributiekanalen. Klantgerichtheid. Bedrijfsprocessen. ISO-normen. Electronic books.
Online Access:	Connect to the full text of this electronic book Publisher description Table of contents