Integrating E-business models for government solutions : citizen-centric service oriented methodologies and processes /

"The objective of this book is to examine issues and promote research initiatives in the area of effectiveness in e-government by suggesting integrated e-business models for government solutions, through citizen-centric service oriented methodologies and processes"--Provided by publisher.

Bibliographic Details

Other Authors:	Chhabra, Susheel, Muneesh Kumar
Format:	Book
Language:	English
Published:	Hershey PA : Information Science Reference, [2009]
Series:	Advances in electronic government series.
Subjects:	Internet in public administration. Administrative agencies > Customer services. Administrative agencies > Management. Executive departments > Customer services. Executive departments > Management. Consumer satisfaction.