Your call is (not that) important to us : customer service and what it reveals about our world and our lives /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York :
Free Press,
2009.
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| Subjects: | |
| Online Access: | Contributor biographical information Publisher description Sample text |
| Physical Description: | 291 pages ; 24 cm. |
|---|---|
| Bibliography: | Includes bibliographical references (pages 271-282) and index. |
| ISBN: | 9781416546894 1416546898 |