Your call is (not that) important to us : customer service and what it reveals about our world and our lives /

Bibliographic Details
Main Author:	Yellin, Emily, 1961-
Format:	Book
Language:	English
Published:	New York : Free Press, 2009.
Subjects:	Customer services. Customer relations. Corporations > Public relations.
Online Access:	Contributor biographical information Publisher description Sample text

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