Beyond reason : using emotions as you negotiate /

In Beyond Reason, you will discover five "core concerns" that motivate people: appreciation, affiliation, autonomy, status, and role. You will learn how to use these core concerns to generate helpful emotions in yourself and in others. Armed with this knowledge, you can gauge the needs of...

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Bibliographic Details

Main Author:	Fisher, Roger, 1922-2012
Corporate Author:	Books on Tape, Inc
Other Authors:	Shapiro, Daniel, 1971-, Cashman, Marc
Format:	CD Audio Book
Language:	English
Published:	Westminster MD : Books on Tape, [2005]
Edition:	Unabridged.
Subjects:	Negotiation > Audio-visual material. Emotions > Audio-visual material. Audiobooks.