Benchmarking in the public and nonprofit sectors : best practices for achieving performance breakthroughs /

Bibliographic Details
Main Author:	Keehley, Patricia, 1955-
Other Authors:	Abercrombie, Neil N.
Format:	Book
Language:	English
Published:	San Francisco : Jossey-Bass, [2008]
Edition:	2nd ed.
Subjects:	Total quality management in government > United States. Benchmarking (Management) > United States.
Online Access:	Publisher description Table of contents only Contributor biographical information

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