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Balanced scorecard step-by-step for government and nonprofit agencies /

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Bibliographic Details
Main Author: Niven, Paul R.
Format: Book
Language:English
Published: Hoboken, N.J. : J. Wiley & Sons, Inc., [2008]
Edition:2nd ed.
Subjects:
Total quality management in government.
Administrative agencies > Management > Evaluation.
Nonprofit organizations > Management > Evaluation.
Benchmarking (Management)
Performance standards.
Organizational effectiveness > Measurement.
Online Access:Contributor biographical information
Publisher description
Table of contents only
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