Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any situation /

Customer service ; the road to greater profits /
by: Moseley, Lloyd W.
Published: (1972)

Customer service over the phone : techniques and technology for handling customers over the phone /
by: Coscia, Stephen
Published: (1999)

The magic bullet for customer service : [a daily program to improve service in your business and your life] /
by: Baylis, Allan R.
Published: (2013)

Great customer connections : simple psychological techniques that guarantee exceptional service /
by: Gallagher, Richard S.
Published: (2006)

Customer service : building successful skills for the twenty-first century /
by: Lucas, Robert W.
Published: (2005)

Customer service ; a progress report /
by: Hopkins, David S., 1921-
Published: (1970)

Customer service : a practical approach /
by: Harris, Elaine K.
Published: (2000)

Customer service : a practical approach /
by: Harris, Elaine K.
Published: (2007)

The 5 values of GREAT customer service /
Published: (1999)

Design and operation of customer service systems /
by: Bender, Paul S., 1936-
Published: (1976)

Customer service for dummies /
by: Bailey, Keith, 1945-
Published: (1995)

Managing customer service /
by: Hayes, Jenny
Published: (1998)

How to turn customer service into customer sales /
by: Katz, Bernard
Published: (1988)

Customer service delivery : research and best practices /
Published: (2006)

Beyond customer service : keeping customers for life /
by: Gerson, Richard F.
Published: (1992)

Breakthrough customer service : best practices of leaders in customer support /
Published: (1997)

Quality in customer service /
by: Fuchs, Edward
Published: (1999)

Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
by: Goodman, John A.
Published: (2009)

Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization.
by: Desatnick, Robert L.
Published: (1993)

Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization /
by: Desatnick, Robert L.
Published: (1987)

Total customer service : the ultimate weapon /
by: Davidow, William H.
Published: (1989)

Customer service operations : the complete guide /
by: Blanding, Warren
Published: (1991)

Superstar customer service : a 31-day plan to improve client relations, lock in new customers, and keep the best ones coming back for more /
by: Conlow, Rick, et al.
Published: (2014)

Customer service and distribution strategy /
by: Christopher, Martin
Published: (1979)

Effective customer service : ten steps for technical professions /
by: Goetsch, David L.
Published: (2004)

Customer service training 101 /
by: Evenson, Renee, 1951-
Published: (2011)

Customers at work : new perspectives on interactive service work /
Published: (2013)

The customer rules : the 39 essential rules for delivering sensational service /
by: Cockerell, Lee
Published: (2013)

Care packages for your customers : an idea a week to enhance customer service /
by: Glanz, Barbara A.
Published: (2007)

The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
by: Lowenstein, Michael W., 1942-
Published: (2011)

Customer service in corporate america : implementing the change /
Published: (1989)

The essentials of face-to-face customer service /
Published: (2023)

High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce /
by: Solomon, Micah
Published: (2012)

Proactive customer service : transforming your customer service department into a profit center /
by: Brennan, Charles D.
Published: (1997)

Customer winback : how to recapture lost customers and keep them loyal /
by: Griffin, Jill
Published: (2001)

Customer winback : how to recapture lost customers and keep them loyal /
by: Griffin, Jill
Published: (2001)