Process excellence : a structural approach to improving the way we work /

Provides an organizational process improvement framework,adapted from the Six Sigma approach, for organizations that wish to adopt a comprehensive approach for reviewing work processes and improving the way work gets done. Contains Powerpoint slides and instructor notes for facilitators, in additio...

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Bibliographic Details

Main Author:	Tromp, Sherrie
Corporate Author:	National Association of College and University Business Officers
Other Authors:	Lopez, Joseph, Ruben, Brent D.
Format:	Software eBook
Language:	English
Published:	[Washington, D.C.] : National Association of College and University Business Officers, [2007]
Series:	Organizational development series.
Subjects:	Organizational effectiveness. Workflow. Organizational change.