Handbook of CRM : achieving excellence in customer management /

Bibliographic Details
Main Author:	Payne, Adrian
Corporate Author:	NetLibrary, Inc
Format:	eBook
Language:	English
Published:	Oxford ; Burlington, MA : Elsevier Butterworth-Heinemann, [2006]
Subjects:	Customer relations. Relationship marketing > Management. Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Item Description:	Title from ebook title screen (viewed May 9, 2006). Electronic resource.
Format:	Mode of access: World Wide Web.
Bibliography:	Includes bibliographical references and index.
ISBN:	142377034X (electronic bk.) 9781423770343 (electronic bk.)
Access:	Made available through NetLibrary; access may be limited to NetLibrary affiliated libraries.