Handbook of CRM : achieving excellence in customer management /

Bibliographic Details
Main Author:	Payne, Adrian
Corporate Author:	NetLibrary, Inc
Format:	eBook
Language:	English
Published:	Oxford ; Burlington, MA : Elsevier Butterworth-Heinemann, [2006]
Subjects:	Customer relations. Relationship marketing > Management. Electronic books.
Online Access:	Connect to the full text of this electronic book

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