Measuring service quality /
| Other Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
[Champaign, Ill.] :
University of Illinois Graduate School of Library and Information Science,
[2001]
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| Subjects: |
| Item Description: | Reprint of Library trends, volume 49, number 4 (Spring 2001). |
|---|---|
| Physical Description: | pages [541]-780 : illustrations ; 23 cm. |
| Bibliography: | Includes bibliographical references. |