Quality in the travel and hospitality industries /

Bibliographic Details
Main Author:	Mene, Patrick
Corporate Author:	NetLibrary, Inc
Other Authors:	Juran, J. M. (Joseph M.), 1904-2008
Format:	eBook
Language:	English
Published:	New York : McGraw-Hill, [1999]
Subjects:	Total quality management > Handbooks, manuals, etc. Tourism. Hospitality industry. Process control. Electronic books.
Online Access:	Connect to the full text of this electronic book

Available Online