Challenges of managing information quality in service organizations /

"Incorrect and misleading information associated with an enterprise's production and service jeopardize both customer relationships and customer satisfaction, and ultimately have a negative effect on revenue. This book provides insight and support for academic professionals as well as for...

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Bibliographic Details
Other Authors:	Al-Hakim, Latif, 1946-
Format:	Book
Language:	English
Published:	Hershey, PA : Idea Group Pub., [2007]
Subjects:	Information technology > Management. Information resources management > Quality control. Database management > Quality control. Service industries > Information technology > Quality control.
Online Access:	Table of contents

Internet

Table of contents

West Campus Library: Stacks

Holdings details from West Campus Library: Stacks
Call Number	Status	Get It
Call Number:		HD30.2 .C4716 2007

HD30.2 .C4716 2007	Available