Understanding reference transactions : transforming an art into a science /

Bibliographic Details
Main Author:	Saxton, Matthew L. (Matthew Locke), 1969-
Other Authors:	Richardson, John V., 1949-
Format:	Book
Language:	English
Published:	San Diego, Calif. : Academic Press, [2002]
Series:	Library and information science (New York, N.Y.)
Subjects:	Reference services (Libraries) Interviewing. Library Services. Information Services. Bibliothèques publiques > Services de référence. Bibliothèques > Services de référence. Inlichtingenwerk (dienstverlening) Bibliotheekgebruik. Bibliotheken. Reference.
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