Creating customer value from community assets : guidelines for agreeing service levels with customers.

Bibliographic Details
Corporate Author:	Association of Local Government Engineers of New Zealand. National Asset Management Steering Group
Format:	Book
Language:	English
Published:	Thames, N.Z. : Association of Local Government Engineering NZ Inc. (INGENIUM), National Asset Management Steering (NAMS) Group, [2002]
Edition:	1st ed.
Subjects:	Service-level agreements > Handbooks, manuals, etc. Public works > Accounting > Handbooks, manuals, etc.

Description
Item Description:	"October 2002." "Version 1.0"-- Title page verso. "Principle authors: Meritec ... New Zealand, [and] Research Solutions ... New Zealand"--Title page verso.
Physical Description:	1 volume (loose-leaf) : illustrations (some color) ; 30 cm.
Bibliography:	Includes bibliographical references.
ISBN:	0473090074