Creating customer value from community assets : guidelines for agreeing service levels with customers.

Bibliographic Details
Corporate Author:	Association of Local Government Engineers of New Zealand. National Asset Management Steering Group
Format:	Book
Language:	English
Published:	Thames, N.Z. : Association of Local Government Engineering NZ Inc. (INGENIUM), National Asset Management Steering (NAMS) Group, [2002]
Edition:	1st ed.
Subjects:	Service-level agreements > Handbooks, manuals, etc. Public works > Accounting > Handbooks, manuals, etc.

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