Association of Local Government Engineers of New Zealand. National Asset Management Steering Group. (2002). Creating customer value from community assets: Guidelines for agreeing service levels with customers. Association of Local Government Engineering NZ Inc. (INGENIUM), National Asset Management Steering (NAMS) Group.
Chicago Style (17th ed.) CitationAssociation of Local Government Engineers of New Zealand. National Asset Management Steering Group. Creating Customer Value from Community Assets: Guidelines for Agreeing Service Levels with Customers. Thames, N.Z.: Association of Local Government Engineering NZ Inc. (INGENIUM), National Asset Management Steering (NAMS) Group, 2002.
MLA (9th ed.) CitationAssociation of Local Government Engineers of New Zealand. National Asset Management Steering Group. Creating Customer Value from Community Assets: Guidelines for Agreeing Service Levels with Customers. Association of Local Government Engineering NZ Inc. (INGENIUM), National Asset Management Steering (NAMS) Group, 2002.