The must-have customer : 7 steps to winning the customer you haven't got /

Bibliographic Details

Main Author:	Gordman, Robert
Other Authors:	Brott, Armin A.
Format:	Book
Language:	English
Published:	New York : Truman Talley Books/St. Martin's Press, [2006]
Subjects:	Consumer satisfaction. Marketing.
Online Access:	Contributor biographical information Publisher description