Crisis management by apology : corporate responses to allegations of wrongdoing /

Bibliographic Details
Main Author:	Hearit, Keith Michael
Format:	Book
Language:	English
Published:	Mahwah, N.J. : Lawrence Erlbaum Associates, [2006]
Series:	LEA's communication series.
Subjects:	Corporate image. Crisis management. Apologizing. Corporations > Public relations. Business communication.
Online Access:	Table of contents

Table of contents

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