Process improvement and quality management in the retail industry /

Bibliographic Details
Main Author:	George, Stephen, 1948-
Other Authors:	Thomas, Chris, 1956-, Weimerskirch, Arnold, 1936-
Format:	Book
Language:	English
Published:	Hoboken, N.J. : Wiley, [2006]
Subjects:	Total quality management. Retail trade > Management.
Online Access:	Table of contents

Table of contents

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