The loyalty advantage : essential steps to energize your company, your customers, your brand /

Bibliographic Details

Main Author:	Durkin, Dianne M., 1947-
Format:	Book
Language:	English
Published:	New York : AMACOM, American Management Association, 2005.
Subjects:	Employee motivation. Employee loyalty. Organizational commitment. Interpersonal communication.
Online Access:	Table of contents