Revolutionize your customer experience : Colin Shaw.

Bibliographic Details
Main Author:	Shaw, Colin, 1928-
Format:	Book
Language:	English
Published:	Houndmills, Basingstoke, Hampshire ; New York, N.Y. : Palgrave Macmillan, 2005.
Subjects:	Customer services. Consumer satisfaction. Experience. Customer relations.
Online Access:	Contributor biographical information Publisher description Table of contents

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