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Complaint management : the heart of CRM /

Bibliographic Details
Main Author: Stauss, Bernd
Other Authors: Seidel, Wolfgang, 1935-
Format: Book
Language:English
Published: Cincinnati : Thompson/South-Western, [2004]
Edition:1st ed.
Subjects:
Consumer complaints.
Customer relations > Management.
Online Access:Table of contents

Internet

Table of contents

Remote Storage

Holdings details from Remote Storage
Call Number: HF5415.52 .S83 2004
 
Call Number Status Get It
HF5415.52 .S83 2004 Available