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Customer service in the information age : a common sense approach to high-tech help /

Bibliographic Details
Main Author: Haberer, JoAnn B.
Format: Book
Language:English
Published: Boston, MA : Thomson/Course Technology, 2004.
Series:Fifty-Minute series.
Subjects:
Relationship marketing.
Customer relations > Management > Data processing.
Customer services > Information technology.
Electronic commerce > Customer services > Management.

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Call Number: HF5415.55 .H32 2004
 
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HF5415.55 .H32 2004 Available