Problem-driven management : achieving improvement in operations through knowledge management /

Bibliographic Details

Main Author:	Muñoz-Seca, Beatriz, 1953-
Other Authors:	Riverola, Josep, 1940-
Format:	Book
Language:	English
Published:	New York : Palgrave Macmillan, 2004.
Edition:	English ed.
Subjects:	Knowledge management. Organizational learning. Problem solving. Total quality management.