Successful customer relationship marketing : new thinking, new strategies, new tools for getting closer to your customers /

Bibliographic Details

Main Author:	Foss, Bryan
Corporate Author:	NetLibrary, Inc
Other Authors:	Stone, Merlin, 1948-
Format:	eBook
Language:	English
Published:	London ; Milford, Conn. : Kogan Page, 2001.
Subjects:	Customer relations. Relationship marketing. Electronic books.
Online Access:	Connect to the full text of this electronic book