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Measuring customer service effectiveness /

Bibliographic Details
Main Author: Cook, Sarah, 1955-
Format: Book
Language:English
Published: Aldershot, Hants, England ; Burlington, VT : Gower, [2004]
Subjects:
Customer services > Quality control.
Customer services > Evaluation.
Customer services > Management.
Online Access:Table of contents

Internet

Table of contents

Remote Storage

Holdings details from Remote Storage
Call Number: HF5415.5 .C6636 2004
 
Call Number Status Get It
HF5415.5 .C6636 2004 Available