Cover Image

Six sigma in transactional and service environments /

Bibliographic Details
Main Author: Akpolat, Hasan
Format: Book
Language:English
Published: Aldershot, Hants, England ; Burlington, Vt. : Gower, [2004]
Subjects:
Service industries > Management.
Six sigma (Quality control standard)
Service industries > Quality control > Statistical methods.
Quality control > Statistical methods.
Description
Item Description:Includes index.
Physical Description:xiii, 163 pages : illustrations ; 25 cm.
ISBN:0566085771 (alk. paper)