Six sigma in transactional and service environments /

Bibliographic Details
Main Author:	Akpolat, Hasan
Format:	Book
Language:	English
Published:	Aldershot, Hants, England ; Burlington, Vt. : Gower, [2004]
Subjects:	Service industries > Management. Six sigma (Quality control standard) Service industries > Quality control > Statistical methods. Quality control > Statistical methods.

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