APA (7th ed.) Citation

Akpolat, H. (2004). Six sigma in transactional and service environments. Gower.

Chicago Style (17th ed.) Citation

Akpolat, Hasan. Six Sigma in Transactional and Service Environments. Aldershot, Hants, England ; Burlington, Vt.: Gower, 2004.

MLA (9th ed.) Citation

Akpolat, Hasan. Six Sigma in Transactional and Service Environments. Gower, 2004.