Conducting the reference interview /
Illustrates the stages of a reference interview and reviews the steps necessary for a succesful answer. All the stages are demonstrated in walk-in, phone and online scenarios. In addition, tips are shown on handling difficult or unusual interviews. All of the reference interviews in this program wer...
| Corporate Author: | |
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| Other Authors: | , |
| Format: | Video DVD |
| Language: | English |
| Language Notes: | Closed-captioned. |
| Published: |
Towson, MD :
Library Video Network,
[2004]
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| Subjects: |
| Summary: | Illustrates the stages of a reference interview and reviews the steps necessary for a succesful answer. All the stages are demonstrated in walk-in, phone and online scenarios. In addition, tips are shown on handling difficult or unusual interviews. All of the reference interviews in this program were taken from real occurrences. |
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| Item Description: | "Walk-in/Phone/Online"-Container. Videorecording. |
| Physical Description: | 1 videodisc (30 min.) : sound, color ; 4 3/4 in. |
| Format: | DVD. |
| Production Credits: | Writer/producer, Carl Birkmeyer ; co-producer/editor, Brenda Card. |
| ISBN: | 156641072X |