Tatham, E. L., Tatham, C., & Mobley, J. (2004). Customer attitudes, behavior, and the impact of communications efforts. Awwa Research Foundation : American Water Works Association.
Chicago Style (17th ed.) CitationTatham, Elaine L., Chris Tatham, and Jane Mobley. Customer Attitudes, Behavior, and the Impact of Communications Efforts. Denver, CO: Awwa Research Foundation : American Water Works Association, 2004.
MLA (9th ed.) CitationTatham, Elaine L., et al. Customer Attitudes, Behavior, and the Impact of Communications Efforts. Awwa Research Foundation : American Water Works Association, 2004.
Warning: These citations may not always be 100% accurate.