Customer attitudes, behavior, and the impact of communications efforts /

Bibliographic Details
Main Author:	Tatham, Elaine L.
Corporate Authors:	AWWA Research Foundation, American Water Works Association
Other Authors:	Tatham, Chris, Mobley, Jane
Format:	Book
Language:	English
Published:	Denver, CO : Awwa Research Foundation : American Water Works Association, [2004]
Subjects:	Water utilities > Customer services > United States. Water utilities > United States > Public opinion. Water utilities > United States > Management. Customer relations. Business communication.
Online Access:	Table of contents

Table of contents

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