Baldrige award winning quality : how to interpret the Baldrige criteria for performance excellence /

Bibliographic Details
Main Author:	Brown, Mark Graham
Corporate Author:	American Society for Quality
Format:	Book
Language:	English
Published:	Portland, Or. : [Milwauke] : Productivity Press ; American Society for Quality, [2004]
Edition:	13th ed.
Subjects:	Malcolm Baldrige National Quality Award. Total quality management > Awards > United States.

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