New economy emotion : engaging customer passion with E-CRM /

Bibliographic Details

Main Author:	Zingale, Alfredo
Corporate Author:	NetLibrary, Inc
Other Authors:	Arndt, Matthias
Format:	eBook
Language:	English
Published:	Chichester ; New York : John Wiley & Sons, [2001]
Series:	New economy excellence series.
Subjects:	Electronic commerce. Success in business. Marketing. Electronic books.
Online Access:	Connect to the full text of this electronic book